Last Updated: June 2025

1. Introduction

Falguni Jain Gruh Udhyog ("we", "us", or "our") is committed to protecting the privacy of our customers and visitors. This Privacy Policy describes how we collect, use, and safeguard your personal information when you visit our stores or shop through our website and online channels.

By using our products or services, you agree to the terms described in this Privacy Policy.

2. Information We Collect

a. Information You Provide

• Name, phone number, and delivery address when placing an order
• Email address when subscribing to updates or creating an account
• Payment-related details (processed securely through third-party gateways; we do not store your financial data)

b. Information Collected Automatically

• Date and time of visit to our website
• Browser type and device information
• IP address for security and analytics purposes

Note: We do not capture your email address through automatic server logs.

3. How We Use Your Information

The personal information collected is used to:

• Process and fulfill your orders
• Contact you regarding your order status, delivery updates, or queries
• Send you information about new products, offers, and festive specials (with your consent)
• Improve our website, products, and customer experience
• Comply with legal obligations

4. Sharing of Information

Falguni Jain Gruh Udhyog does not sell, trade, or rent your personal information to third parties. We may share your information with:

• Delivery/logistics partners for the purpose of order fulfillment
• Payment gateway providers for secure transaction processing
• Legal authorities if required by law

Each third party (including payment gateways and courier partners) operates under their own privacy policies. We encourage you to review those policies before transacting.

5. Data Security

We take reasonable measures to protect your personal data. However, transmission of data over the internet carries inherent risks. Falguni Jain Gruh Udhyog shall not be held liable for any unauthorized access resulting from circumstances beyond our reasonable control.

6. Your Rights

• You may request access to, correction of, or deletion of your personal data
• You may unsubscribe from marketing communications at any time
• For any such requests, contact us at the details below

7. Cookies

Our website may use cookies to enhance your browsing experience. You may choose to disable cookies through your browser settings, though some features of our website may be affected.

8. Changes to This Policy

We reserve the right to update this Privacy Policy from time to time. The updated version will be posted on our website with the revised date.

9. Contact Us

For any privacy-related concerns, please reach out to us:

• Email: falgunifoods15@gmail.com
• Phone: +91 99788 10845
• Address: Surya Icon, G 10, AEC Cross Rd, Gopal Nagar, Naranpura, Ahmedabad, Gujarat 380013